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Recruitment Update : Avoid unauthorized communications regarding career opportunities from individuals not affiliated with Aon or its recruitment team. Aon will only contact you from an official Aon email address and will never request personal information such as bank account details, Social Security numbers, or National IDs via social media or chat-based applications. Aon does not send or request payments for the purchase of business-related equipment. The only legitimate way to apply for a position at Aon is through our Careers site at jobs.aon.com. If you receive a suspicious recruiting message from someone claiming to be an Aon recruiter on platforms like Telegram, we kindly request that you report it as spam and block the sender immediately.

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Quality Assurance Analyst

Job Description

Aon is in the business of better decisions.

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.

The Opportunity

Aon seeks a highly analytical Quality Assurance Analyst with a strategic mindset. This role can be based in Auckland, Wellington or Christchurch and will play a critical role in identifying and resolving complex issues impacting our insurance products. This role requires a unique blend of meticulous attention to detail and the ability to see the big picture. 

Experience in the insurance or financial services, along with a risk management background, would be highly advantageous.

Responsibilities:

  • Conduct comprehensive quality assurance reviews and root cause analysis. 
  • Develop and implement solutions to mitigate identified risks. 
  • Collaborate with stakeholders to improve processes efficiency and adherence to compliance. 
  • Contribute to a culture of continuous improvement and risk mitigation. 

Experience required:

  • Proven experience in QA/assurance, preferably within financial services or insurance. 
  • Exceptional analytical and problem-solving skills. 
  • Ability to identify and interpret trends and patterns. 
  • Strong communication and teamwork abilities. 
  • Advanced proficiency in Microsoft Office Suite (SharePoint preferred). 

How we support our colleagues

In addition to our comprehensive benefits package, we encourage a inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions, but we also recognise that flexibility goes beyond just the place of work... and we are all for it. We call this Smart Working!

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

We provide individuals with disabilities reasonable accommodations to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment in accordance with applicable law. Please contact us to request an accommodation on ReasonableAdjustments@Aon.com

Aon values an innovative, diverse workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

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